Privacy Policy

1. Information we collect

We collect information you provide directly to us, such as when you submit an enquiry form or contact us. This may include your name and company name, email address and phone or WhatsApp number, country and business information, project requirements and product interests, and any other information you choose to provide, including drawings or images you attach.

We also automatically collect certain information when you visit this website, including your IP address, browser type, operating system, referring URLs and pages viewed.

2. How we use your information

• To respond to your enquiries and provide quotations
• To process and fulfil orders
• To send technical notices and support messages
• To communicate about products, services and relevant updates
• To monitor and analyse usage and improve the website
• To detect, investigate and prevent fraudulent activity and abuse

3. Information sharing

We do not sell, trade or rent your personal information. We may share it only with your consent, to comply with legal obligations, to protect our rights and safety, or with service providers who assist in operating this website and our business.

4. Data security

We apply appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet or of electronic storage is completely secure.

5. Cookies

This website may use cookies and similar technologies to support core functionality, analyse traffic and understand where visitors come from. You can instruct your browser to refuse cookies or to alert you when one is being set.

6. Third-party links

This website may link to third-party sites. We are not responsible for their privacy practices or content, and we encourage you to read the privacy policy of any site that collects personal information.

7. Data retention

We retain personal information for as long as necessary for the purposes described in this policy, unless a longer period is required by law. Enquiry data is retained for ongoing business communication.

8. Your rights

You may request access to, correction of, or deletion of your personal information at any time, and you may opt out of further communications. To exercise these rights, contact us using the details below.

9. Children's privacy

This website and our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children and will delete it if we become aware of it.

10. Changes to this policy

We may update this policy from time to time. Changes are posted on this page with an updated date.

11. Contact